Car Rental Guide
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4.6 / 5
How long it takes to unblock the deposit?
There is a security deposit blocked on your credit card meanwhile the rental. It will be unblocked on the safe return of the car. In case of any damages caused during your car rental period, a certain amount can be discounted from your deposit. The amount of blocked security deposit may last up to 20 working days to appear back on your credit card. This process totally depends on the banks involved. If 20 days passed and you still not see the security deposit amount at your account we recommend contacting car rental agency direct.
Do you provide child seats?
Child seats are normally on request by the local agent. Please, be advised that each rental car agency may require a different fee for the child seat. You can find the price for the child seat in the terms and conditions of the particular quote. In case of some agencies, you can add the child seat directly at the website when you are completing your booking. If there is no such an option, please put the note that you need one and advise the child age and the weight of your child. As soon as we receive your booking with requested child seat we will ask the local agent to add it to your reservation. The payment for the service is to be paid on arrival at the local office.
Can I rent a car in one location and drop it in another in Valencia?
Yes, ONE WAY RENTALS are possible. It means you pick up your rented car in one location and drop it off in a different one. In order to see the possibility, please check our website and enter a different location for the drop-off. In some cases, you can also choose a different country to drop off the car. The local supplier needs to bring the car back to the original destination. Therefore, they will charge you an extra fee on arrival. Some rental car agencies do have the ONE WAY fee included in the rental price. Others will charge is as an extra on arrival. We always recommend checking terms and conditions for the selected agency to see if it is included or not.
Can I rent a specific car brand or model?
As an internet car rental broker, we offer cars filtered by category. The car can be chosen by a specific group. You can choose from filters on our website, for instance, MINI, ECONOMY or SUV etc. Exact brand or models cannot be guaranteed. The vehicles you see online are examples based on the most common vehicle in the fleet for each category. If you choose the car on the website you will be given a car in the selected size. We also offer a filter to find automatic or diesel cars available. So we will confirm the size and the filter you have selected.
Is the insurance included in the rental price?
Please, note that usually full insurance will not be included in the rental rate. The type of insurance which is included in your rental rate depends on your residence country, the location where you are renting and on the local car rental supplier. We strongly recommend entering terms and conditions for the selected location and car rental agency and read them carefully in order to learn which type of insurance is included in the rental rate. You can also find an additional type of insurance which is offered by the local supplier. For some quotes we do offer a full comprehensive refund insurance you can purchase on our website. More information you will see online.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
Always had been perfect.