Car Rental Guide
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4.6 / 5
What happens if I bring my rental car back late?
During the reservation process, you will be asked to choose exact drop off time. In case that you will be late and fail to return the car at the indicated time, you should urgently contact the local car rental agency. The calculation of our rental day is based on 24 hours and an additional charge can be added to your bill for returning the car after the indicated time. Late drop off is possible but it depends on the local supplier and their opening hours. If you have any delay, please contact the local supplier. Some local offices close at a certain time, so it is essential to advise them. There are not obligated to keep the car. To avoid surprises and unexpected extra costs please check the terms and conditions.
For how long I need to hold my drivers license in order to rent a car in Mallorca ?
The most suppliers require a valid drivers license for at least one year. Some agencies can ask you to provide a drivers license which is valid for more, for instance, two or even three years. We always strongly recommend our clients to see the terms and conditions for selected agency and car and read them carefully. At the time of rental, your driver license needs to have the required time of validity. This is a mandatory document and if you fail to provide it, the agent refuses to give you the car due to an invalid drivers license.
How many luggage I can put in my rental car?
As an internet car rental broker, we offer cars by their category and the exact car make or model cannot be guaranteed, therefore we cannot specify exactly how many suitcases you may fit the car. Making the reservation on our website we suggest the quantity of the luggage that you can fit easily in the car however it is not a strict rule. If you need a more spacious car because of your luggage we recommend choosing the car category like a station wagon. This type of cars usually can fit quite big luggage due to its big trunk. Please, be advised to make the research on the website in order to choose the car that reaches your needs and expectations. Our fleet is chosen carefully in sake to satisfy our clients needs.
Can I travel with my pet?
Traveling with your pet is not allowed, unfortunately. This is a general rule for all car rental companies. This regulation is mainly provided in order to make your travel safe and keep our cars as clean as possible. Pets, as we know leave hackles on the upholstering which can be difficult to remove. In many countries, there are special law and safety procedures regarding travel with animals. Special cages or seatbelts that rental car companies do not provide are necessary to transport animals.
What is Collision Damage Waiver with excess?
Collision Damage Waiver it is a damage insurance coverage that is available and usually included in the rental rate. The Collision Damage Waiver most likely has an excess amount, which you will be responsible for. The security deposit will be blocked at your credit card on arrival at the local office. The deposit is an amount for which you can be held liable in case of damage/theft of the vehicle. It means that the particulate amount of money can be taken from the blocked if you cause any damage to the car during the car rental period. Damage to or loss of tires, windscreens, glass, and undercarriage may not be covered by the Collision Damage Waiver. When the car is returned in the same conditions as it was picked up from the office your security will be unblocked.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
Always had been perfect.